Privacy Policy

EZ Clicks Studio ("we," "us," or "the studio") respects your privacy. This policy explains what personal data we collect through ezclicksstudio.com, how we use it, and the choices you have. We are based in the Philippines and handle personal data in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

1. What We Collect

When you book a session, leave feedback, or message us through the site, we may collect:

• Contact details: full name, phone number, email address, home/street address.
• Booking details: package, date/time, backdrop and add-on choices, companions, creative-brief notes, and — optionally — your birthday.
• Session feedback: star ratings and written comments you submit through the Relive/feedback forms, and — if you claim the review reward — screenshots you upload as proof.
• Inspiration photos you optionally upload when booking a Professional session.
• Messages you send our AI assistant "Ezy" in the chat widget.
• Basic technical data our hosting provider collects automatically (e.g. IP address, browser type) as part of normal web server logging.

We do not collect payment card numbers or bank details through the website. Down payments are made directly via GCash, bank transfer, or cash, and proof of payment is sent to us separately through Messenger — never typed into a form on this site.

2. How We Use It

• To confirm, prepare for, and follow up on your booking.
• To send booking confirmations, reminders, and session-day emails.
• To respond to inquiries and feedback, and to honor review-reward claims.
• To improve our packages, backdrops, and studio experience based on feedback trends.
• To generate a reply when you chat with Ezy, our AI assistant.

We do not use your personal data for purposes unrelated to running the studio, and we do not sell your data.

3. Who We Share It With

We share personal data only with the service providers that help us run the studio and this website:

• Supabase — our database and file-storage provider, where booking, feedback, and uploaded-photo data is stored.
• Google (Gmail) — used to send booking and reminder emails.
• Anthropic — if you chat with Ezy, your messages are sent to Anthropic's API to generate a reply. Please avoid sharing sensitive personal information in the chat.
• Vercel — our website hosting provider.
• Meta (Facebook Messenger) — if you contact us or send payment proof via Messenger, that conversation is subject to Meta's own privacy policy, not this one.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

4. How Long We Keep It

We keep booking and feedback records for as long as reasonably needed for business, accounting, and customer-service purposes, or until you ask us to delete them (subject to Section 6 below).

5. Your Rights

Under the Data Privacy Act, you may ask us to:

• Confirm what personal data we hold about you;
• Correct inaccurate data;
• Delete data we no longer have a valid reason to keep; or
• Withdraw consent for optional data (like your birthday or an inspiration photo).

To exercise any of these, message us on Messenger or email ezclicks.studio@gmail.com.

6. Security

We take reasonable technical and organizational measures to protect your data. No online system is perfectly secure, but we limit access to booking and payment records to studio staff who need it to do their jobs.

7. Children

Our packages include family and graduation sessions where minors may appear in photos, but bookings and accounts must be made by an adult (18+) on behalf of the group.

8. Changes to This Policy

We may update this policy as our services change. The "Last updated" date at the top will always reflect the latest version.

9. Contact Us

EZ Clicks Studio
Block 28 Lot 12 Phase 5, Mabuhay Subdivision, Mamatid, Cabuyao City, Laguna 4025
Phone: 0908 541 8148 · Email: ezclicks.studio@gmail.com